bugtraq - Re: AW: PayPal "security" measures

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Date: Mon, 04 Apr 2005 13:32:18 -0400
From: "David F. Russell" <DFRussell@...mcop.net>
To: Michael Rueve <rueve@...ioconnect.net>
Cc: Jeremy Rasmussen <jeremycec@....com>,
	bugtraq <bugtraq@...urityfocus.com>
Subject: Re: AW: PayPal "security" measures

Michael Rueve wrote:

>  
>
>>need it?  I can't contact them about this because they always throw up that
>>"randomly selected" screen wanting my sensitive info before I can even
>>    
>>
>email
>  
>
>>them or leave feedback.
>>    
>>
>
>Has anyone here been able to contact this company and gotten
>any reasonable response (i.e. some real and competent person,
>not automated replies or replies that clearly tell you the
>person responding did not even read your request)?
>
>I have not - and that pertains to all 3 times I tried
>to contact them up to now.
>
>Maybe some paypal-person reading here?
>

It has been my experience that contacting paypal regarding anything is
an exercise in futility: they really don't read much... just send a canned
letter.

They will eventually respond ( months -> years ) if you copy the State
Attorney General for the state which they are incorporated in -- seems like
it was California -- but even then, the person is just trying to close out
a ticket.

Good luck.

>
>
>Regards,
>Michael
>
>
>  
>